At Safaai Pro, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, or contacting us.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you contact or book a service with Safaai Pro, we may collect information such as:
- Customer name
- Mobile/telephone number
- Email address
- Service address
- Details about the cleaning service requested
- Preferred date and time for service
- Information provided through contact or booking forms
- Payment-related information where required to process a transaction
We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries
- Schedule and provide cleaning services
- Contact you regarding your booking
- Confirm or modify appointments
- Provide quotations and invoices
- Process payments where applicable
- Improve our services and customer experience
- Respond to complaints, feedback, or support requests
- Maintain business and service records
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to our services without a lawful basis or, where required, your consent.
3. Sharing of Information
Safaai Pro does not sell or rent customers’ personal information.
We may share necessary information with trusted service providers or personnel when required to:
- Deliver the requested service
- Process payments
- Provide website or technical services
- Maintain business records
- Meet legal or regulatory obligations
We only intend to share information that is reasonably necessary for the relevant purpose.
4. Cookies
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5. Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with applicable legal requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Safaai Pro is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
8. Children’s Privacy
Our services are intended for general customers and are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
9. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns regarding the handling of your personal information
To make a privacy-related request, please contact us using the details below.
10. Changes to This Privacy Policy
Safaai Pro may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Safaai Pro
Website: safaaipro.com
Email: saafsafaaipro@gmail.com
Phone: 9065505558
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.